▶ MOQ Related FAQ
1. Q: What is your minimum order quantity?
A: Our standard minimum order quantity is 10 pieces per item for regular products.
2. Q: Can I order quantity lower than MOQ?
A: Smaller orders below standard MOQ are acceptable, but extra handling cost will be applied.
3. Q: Is the MOQ different for customized products?
A: Yes, customized items require higher minimum order quantity than standard stock goods.
4. Q: Can I mix different items to reach the MOQ?
A: You can mix various styles and sizes to meet our minimum order requirement.
5. Q: Will larger order quantity get better unit price?
A: Definitely, more purchasing quantity will enjoy more favorable wholesale prices.
▶ Payment Related FAQ
1. Q: What payment methods do you accept?
A: We support safe international payments including T/T, PayPal and Credit Card. All payment channels are formal, stable and widely used for global foreign trade orders.
2. Q: What is your regular payment term?
A: Our standard payment term is 30% deposit in advance and 70% balance paid before shipment, which is the most common and secure cooperation mode in international trade.
3. Q: Do you accept full payment in advance?
A: Yes, we accept full advance payment. Full payment can speed up order arrangement and shorten production delivery time effectively.
4. Q: Is your payment method safe for overseas buyers?
A: All our supported payment ways are globally recognized cross-border payment channels, which can fully protect your fund safety and trade interests.
5. Q: Can I pay by other international ways?
A: If you need other reasonable cross-border payment solutions, please contact our sales team to confirm the available settlement ways.
▶ Shipping Related FAQ
1. Q: What international trade terms do you support?
A: We support complete mainstream trade terms including EXW, FOB, CFR, CIF, DAP and DDP to fit all your cooperation modes.
2. Q: What shipping options can I choose?
A: We provide sea freight, air freight and international express to match different cost and delivery time requirements.
3. Q: How long is the total delivery period?
A: It takes 7-15 working days for mass production. The whole shipping time differs according to shipping way and destination.
4. Q: What are the differences between these trade terms?
A: Under EXW, buyers take full charge of all logistics and customs work. Under CIF, we cover freight and insurance to the destination port. DAP and DDP support convenient door-to-door delivery with different liability scope.
5. Q: Who will pay for customs duty and tax?
A: Buyers bear relevant taxes under EXW, FOB, CFR and CIF. We will pay all duties and taxes on your behalf if you choose DDP term.
6. Q: Can you arrange door to door shipment?
A: Yes, door-to-door service is available via DAP and DDP terms, making goods receiving much easier.
7. Q: Can you ship goods to my appointed warehouse?
A: Absolutely, we can deliver goods to any designated warehouse or shipping address globally.
8. Q: Will you provide full shipping documents?
A: Complete formal shipping documents will be provided after shipment for your smooth customs clearance.
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